Module Overview
If you think about it, most of what we deal with in law enforcement revolve around some type of conflict. Therefore, conflict management becomes a key component of accomplishing the law enforcement mission, whether there are external conflicts (outside the organization), or internal conflicts (within the organization). This module addresses conflict management and introduces students to techniques, processes and other solutions to address conflict.
Module Objectives
Upon successful completion of this module student should be able to:
- Understand the four (4) maxims of conflict management.
- Understand the three (3) types of conflict (felt, perceived, and real).
- Understand the path of restoration.